Service Manager

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    7 days ago
  • Category:
  • Job Type:
  • Category: Government & Defence
  • Location: Hawkes Bay
  • Date Advertised: 13-OCT-20
  • Job Reference: EDU/1488902
  • Job Title: Service Manager
  • Business Unit:
  • Division:
  • Summary:

Service Manager


Are you committed to supporting all children and young people to achieve educational success? Are you a dynamic leader? Are you experienced in leading change?


About our team

Learning Support is charged with leading the education sector in ensuring that children and young people with additional learning needs are supported to achieve their full potential through education.

Our Learning Support specialists work closely with families, whānau, caregivers, schools and early childhood educators in English and Māori medium settings and other agencies to help maximise learning outcomes and promote wellbeing.


About this role

This role presents an opportunity to work in an organisation committed to raising achievement and reducing disparity.

Our Learning Support Delivery model brings early learning services, kōhanga reo, schools and kura together to work in collaboration with the Ministry, RTLB, iwi, other agencies and service providers to identify, coordinate and facilitate learning support for learners and their whānau.

You will work with education services to achieve system shifts in education, with a particular focus on supporting Māori learners and their whānau, hapū and iwi to achieve excellent and equitable outcomes.


About You

it is important to us that the right candidate can relate to and communicate clearly with a diverse audience.

You will have:

  • Experience leading service delivery within the public, private, social or education sectors
  • Change management experience
  • Demonstrable skills in leading and motivating others, an ability to challenge, facilitate, supervise and coach others to increase capacity for excellence
  • Comprehensive knowledge of tikanga Māori and kawa
  • A relevant tertiary qualification


We are a team that encourages high performance, engagement, collaboration across teams, knowledge sharing, ongoing learning, creativity and innovation. We are looking for someone who can work alongside us to build credibility and confidence in the Ministry and its work programmes.


These are permanent roles based Hawke’s Bay/Tairawhiti reporting directly to the Manager Learning Support.


Are you ready to make a difference?

We welcome candidates from diverse backgrounds, including Māori, Pacific and those with disabilities, who will enrich our understanding of the education system.


As a government agency, the Ministry is committed to keeping to the Treaty of Waitangi’s guiding principles in our work for and with Māori students, their whānau, hapū and iwi.



For a confidential enquiry or more information please contact Bianca Burns on 06 833 6795 or


Applications close 1 November 2020