Service Manager – Hamilton

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 days ago
  • Category:
    Govt Jobs
  • Job Type:
  • Category: Probation, Community and Monitoring
  • Location: Waikato
  • Date Advertised: 23-MAR-20
  • Job Reference: APA/1453822
  • Job Title: Service Manager – Hamilton
  • Business Unit:
  • Division:
  • Summary:

Service Manager roles are pivotal to Corrections and offer you the opportunity to showcase your ability to achieve outcomes through others, capability as a visible leader and determination to strive for high performance. This Service Manager position is Hamilton based.

We are united by our goal to create lasting change in the lives of offenders, their families and the community and we continually strive to reduce reoffending.

With rehabilitation of offenders being our main focus, a “One Team” approach is paramount to ensure our offenders remain at the centre of our efforts and victims at the centre of our concern.

To achieve this, you will need to;

  • Be a strong and visible leader who engages and motivates staff

  • Foster best practice in case management

  • Build strong relationships and make good decisions.

It is important that you are able to identify and effectively manage risk and ensure a high standard of work is delivered by your team.

Through the development and implementation of business plans and reporting tools aligned to the overall Corrections Services strategy for Community Probation, you will monitor risk and enhance service delivery to make our communities safer. By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.

If you are an experienced manager or have the communication skills, initiative and leadership qualities to move into a management role then apply now.

We will give you the training and support you need to lead your team.

Your application should also address the six key competencies for the role as set out in the person specification in the job description.

This is a challenging and rewarding choice; managing a team to make change that matters to individuals, their families and their communities.

Hōkai Rangi is the Department’s organisational strategy for the next 5 years. It recognises and builds on the good work we are already doing; however, it also looks to find new and alternative ways to achieve better outcomes for the people in our care and their whanau which will result in reduced reoffending.

About us | Mō mātou

Ara Poutama Aotearoa is a name that has been gifted to us by Iwi and conveys the responsibility we have to support and guide those in our care to reach their potential.  Our strategy, Hōkai Rangi (, provides a clear direction of travel – one that builds on the good things that are already happening, and, most importantly, how we can innovate to find new ways of doing things to achieve better outcomes for Māori, whānau and communities. 

It is an exciting time and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau.

For reporting and transparency, it is important that all applications are submitted through our careers site.  If you want to find out more about a career with us, visit or email our team at

** Notice about COVID-19 **

We are part of the group of essential organisations that provide the necessities of life for everyone in New Zealand. During times of increased COVID-19 alert, our recruitment and onboarding processes will continue however will be changed to include increased health measures. We will work with candidates throughout the process to ensure safety and help stop the spread.