Service Manager – Manukau District

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    4 weeks ago
  • Category:
    Govt Jobs
  • Job Type:
  • Category: Probation, Community and Monitoring
  • Location: Auckland (Tamaki-makau-rau)
  • Date Advertised: 16-FEB-20
  • Job Reference: APA/1449974
  • Job Title: Service Manager – Manukau District
  • Business Unit:
  • Division:
  • Summary:

About us

Ara Poutama Aotearoa is a name that has been gifted to us by Iwi and conveys the responsibility we have to support and guide those in our care to reach their potential.  Our strategy, Hōkai Rangi (, provides a clear direction of travel – one that builds on the good things that are already happening, and, most importantly, how we can innovate to find new ways of doing things to achieve better outcomes for Māori, whānau and communities. 

About the role

We are looking for a Service Manager for the Manukau District. Service Manager roles are pivotal to Corrections and offer you the opportunity to showcase your ability to achieve outcomes through others, capability as a visible leader and determination to strive for high performance.

Through the development and implementation of business plans and reporting tools aligned to the overall Corrections Services strategy for Community Probation, you will monitor risk and enhance service delivery to make our communities safer. By providing professional leadership in all aspects of practice, legislation and offender management, you will maintain quality standards and ensure statutory obligations in line with Department policy.

To achieve this you will need to:

  • Be a strong and visible leader who engages and motivates staff
  • Foster best practice in case management
  • Identify and manage risk
  • Build strong relationships and make good decisions.
  • Have experience in Corrections environment or other organisations that service the Criminal Justice System

This is a challenging and rewarding choice; managing a team to make change that matters to individuals, their families and their communities. 

 It is an exciting time and we continue to seek out talented individuals who are committed to an inclusive, vibrant workplace. We recognise and celebrate the uniqueness of individuals, and that of the collective talent in our whānau.

For reporting and transparency, it is important that all applications are submitted through our careers site.  If you want to find out more about a career with us, visit or email our team at