Service Portfolio Manager – Oranga Tamariki

  • Company:
    Oranga Tamariki—Ministry for Children
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    8 hours ago
  • Category:

Job Description

Service Portfolio Manager – Tech and Channels

Auckland or Wellington based

Are you a people leader interested in the following?

  • Improving outcomes for children, young people and families
  • Being part of Oranga Tamariki’s Technology and Channels group at an exciting time
  • Working with our technology vendor partners to execute and deliver technology services to our staff, enabling them to provide outcomes to children, young people and families
  • About the team

    Our core business is to support children, young people and their families who are at significant risk of harm now and into the future. To achieve this, we form partnerships with children, families and whānau, iwi, NGOs, and other government agencies and work with our partners to help children thrive.

    The Ministry is just over three years old and is enhancing its capabilities as it embarks on a number of transformation programmes to achieve its goals. Technology and Channels is responsible for the Ministry’s technology strategy, systems and services. It is an exciting time for the group as we are currently implementing a new operating model so that we can deliver our responsibilities more efficiently. In the next few weeks and months, we will be setting up this new team and hiring experienced staff.

    Our operating model is founded on three main principles:

  • User-centricity is paramount, with a focus on the front-line and the wider sector
  • We will be cloud-first and asset-light, choosing to buy as-a-service offerings from third party suppliers, rather than own technology assets
  • Our systems and processes will be agile and enabling, to deliver changes faster, reduce complexity and simplify system interactions
  • About the role

    As part of our new operating model we will have five dedicated Service Portfolios. Each Service Portfolio will be responsible for a set of systems that is broadly aligned to agency business functions.

    We are currently seeking a Service Portfolio Manager for the Community and Partnering services portfolio based in Auckland.

    Focussed on systems for NGOs and information sharing with partner agencies, the Service Portfolio Manager will play a critical leadership role and will focus on the following key aspects:

  • leading the design and development of the Service Portfolio
  • provide a seamless engagement with consumers of portfolio services from planning and change to operations and service assurance
  • manage all ICT services and systems within the Service Portfolio
  • lead the engagement with third party suppliers.
  • Skills and experience

    You will be an experienced manager, leading teams to deliver large scale, high cost, business critical programmes of ICT work. Your significant experience in working with technology vendors, ICT delivery and project management will see you advising and supporting the senior leaders of a large and complex organisation.

    In addition to this you will have previous experience with the transition of new and modified systems in a production environment.

    What we offer

    We offer a dedicated and supportive team, flexible work options and the opportunity to apply your skills and experience to the wellbeing of tamariki.