Invenco builds hardware and software payment products – we are an innovative company with a wide global customer reach. We have a highly collaborative Operations team – supporting customer solutions in New Zealand, New Zealand, Malaysia and Europe. It’s a busy time for Invenco, we are looking for an experienced Team Lead – Customer Support to join our busy Operations team to look after our APAC customers.
About The Role
You most likely have used one of our outdoor payment terminals (OPTs) when you have bought petrol in New Zealand. Invenco has a major presence in the APAC region, and we are now looking for a Team Lead to look after our Customer Support function. Leading a team based in New Zealand and Malaysia, you will provide best in class service and support for Invenco’s products.
We are in high-growth mode at Invenco, this will be a varied position and will include the following:
About Your Skills & Experience
We are interested in speaking with candidates who have strong backgrounds in customer operations and support. Our ideal candidate would have held previous experience working in fast growing businesses, and most importantly have a positive out-look and an attitude that is focused on great customer outcomes. It would be advantageous if you have previous payments or petroleum industry experience, however a background in technology would be a good base to learn from.
Ideally you hold the following experience: