Team Manager, Bailiff

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    1 day ago
  • Category:
    Govt Jobs
  • Job Type:
  • Category: Management
  • Location: Wellington Region
  • Date Advertised: 18-MAR-20
  • Job Reference: MOJ/1456996
  • Job Title: Team Manager, Bailiff
  • Business Unit:
  • Division:
  • Summary:

Team Manager, Bailiff

Wellington or Palmerston North

Collections Services is part of the Ministry of Justice’s National Service Delivery Group and is responsible for the Ministry’s debt portfolio. The Ministry recently adopted a new Collections Strategy – Better Debt Resolution – and established a new structure to give effect to this strategy.

The Bailiff function is a national operation with a team of 40+ Bailiffs, who work from multiple sites across the country.  Team Manager, Bailiffs positions have been established in three new regions (Hamilton, Palmerston North and Christchurch) as part of the new Collections Services structure to provide regional leadership to the Bailiff function and is responsible for resolving and enforcing outstanding fines, reparation and civil debt and serving court documents.

As a member of the Bailiff Management Team, reporting to the national Manager, Bailiffs, you will play a critical role in embedding the Bailiff function within the new Collections structure and contributing to effective and efficient, end-to-end service delivery across the Collections functions. Collections Services has an ongoing programme of business improvements and the Team Managers will need to be adaptable and lead teams in an ever-changing operational environment.

Leading by example, you will role model the Ministry’s values and your leadership style will support collaboration within the Bailiff function and across teams within National Service Delivery. Given the nature of the regional structure and location of your Bailiffs, you will need to be experienced managing remote teams and have an ability to connect people in different locations to build a strong and supportive team culture.  While also connecting strongly with your Team Manager colleagues to promote consistency in our national operations.

The Bailiff role is unique as it requires a high level of face-to-face contact and includes activities such as seizing property. The Team Manager, Bailiffs is a people leadership role that has a strong focus on health and safety and an important part of your role is to ensure these standards are maintained at all times.

The successful candidate will have the following:   

  • Experience leading operational teams in a customer-facing, service delivery operation.  Experience in enforcement or regulatory environments preferred. 
  • Able to demonstrate previous success as a people leader with the ability to drive performance and achieve great outcomes.
  • Strong people leadership skills, including experience in coaching and developing employees and managing geographically dispersed teams.
  • Experience in managing functions with physical health and safety requirements.
  • Proven record in building and managing strong stakeholder relationships including working with other agencies, service providers and key stakeholders.
  • Experience working in a changing environment where you are required to lead, influence and respond to changing needs and priorities.
  • Working knowledge of government policy and the legislative process, and preferably sound understanding of the constitutional principles and legal processes that underpin the NZ justice system.

Regular travel will be required, particularly within your assigned region.

Salary range: $70,445 – $99,452

How to apply

To apply, click the Apply button below. You can view a position description, as well as complete an online application form by attaching your CV and cover letter. For tracking purposes, all applications must be submitted via our online process. If you have any questions, please contact