Team Manager, Bailiff
Wellington or Palmerston North
Collections Services is part of the Ministry of Justice’s National Service Delivery Group and is responsible for the Ministry’s debt portfolio. The Ministry recently adopted a new Collections Strategy – Better Debt Resolution – and established a new structure to give effect to this strategy.
The Bailiff function is a national operation with a team of 40+ Bailiffs, who work from multiple sites across the country. Team Manager, Bailiffs positions have been established in three new regions (Hamilton, Palmerston North and Christchurch) as part of the new Collections Services structure to provide regional leadership to the Bailiff function and is responsible for resolving and enforcing outstanding fines, reparation and civil debt and serving court documents.
As a member of the Bailiff Management Team, reporting to the national Manager, Bailiffs, you will play a critical role in embedding the Bailiff function within the new Collections structure and contributing to effective and efficient, end-to-end service delivery across the Collections functions. Collections Services has an ongoing programme of business improvements and the Team Managers will need to be adaptable and lead teams in an ever-changing operational environment.
Leading by example, you will role model the Ministry’s values and your leadership style will support collaboration within the Bailiff function and across teams within National Service Delivery. Given the nature of the regional structure and location of your Bailiffs, you will need to be experienced managing remote teams and have an ability to connect people in different locations to build a strong and supportive team culture. While also connecting strongly with your Team Manager colleagues to promote consistency in our national operations.
The Bailiff role is unique as it requires a high level of face-to-face contact and includes activities such as seizing property. The Team Manager, Bailiffs is a people leadership role that has a strong focus on health and safety and an important part of your role is to ensure these standards are maintained at all times.
The successful candidate will have the following:
Regular travel will be required, particularly within your assigned region.
Salary range: $70,445 – $99,452
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