Team Manager Technical Support

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 weeks ago
  • Category:
    Govt Jobs
  • Job Type: Ongoing – Full Time
  • Category: ICT
  • Location: Wellington
  • Date Advertised: 26-FEB-20
  • Job Reference: LINZ/1451615
  • Job Title: Team Manager Technical Support
  • Business Unit:
  • Division:
  • Summary:

At Land Information New Zealand (LINZ), our key role is to ensure New Zealand has accurate location information, people can have confidence in their property rights and Crown property is well managed for future generations.

 

LINZ is undergoing a period of change which will see us transform and revolutionise the way we incorporate technology into the service we provide for all New Zealanders.

 

To assist us in continually evolving our Technical Support function and providing timely, comprehensive end-user support we have a position available for a Team Manager Technical Support.

 

Capitalising on the insight you have into the technical support requirements of a fast-paced, regulatory environment, you’ll support new office productivity software to ensure our end users are benefiting from the enhancements we are making, that these enhancements are packaged for automated deployment and we’re building in an appropriate level of security.

 

With your well received and clear communication styles, you’ll have no trouble aligning your staff members behind your over-arching vision for the Technical Support team and delivering technical end-user training that focuses on high-value areas that benefit LINZ Staff. You’ll be experienced in managing the performance of a team and confident to coach and develop your team members to continually upskill.

 

In addition to the above capabilities, we’d like to hear from candidates with the below:

  • Previous experience as a team leader, holding technical support type roles and/ or senior ITIL specialist
  • Proven track record of experience in relatively complex IT environments and government agencies
  • Broad understanding of ICT technologies and in particular the user experience with IT tools.
  • Ability to influence and drive performance of both internal teams and external suppliers

 

To apply, please click “Apply Online.” You’ll be taken through to our LINZ Careers Centre where you’ll be able to review further information about the responsibilities and accountabilities of this role in the Position Description. You’ll be able to complete your online application form and upload a copy of your CV/Cover Letter. Please keep in mind when including your CV to specifically highlight the capabilities and skills listed in the above ad and the position description. 

 

Applications close Wednesday 4th March 2020.

 

If you have any questions about this role or working at LINZ, please email opportunities@linz.govt.nz and our Recruitment Team will be in touch with you.

 

As an organisation LINZ embraces diversity, encourages work life balance and we have a flexible approach to the way we work which means you will quickly feel connected and valued.

LINZ is one of the most engaged organisations in the public sector and people always say what a great place LINZ is to work.