Temp Onboarding Specialist

  • Company:
    The Warehouse Group
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    2 days ago
  • Category:

JOB DESCRIPTION

About Us:

TheMarket.com is a curated lifestyle shopping platform which launched in August 2019, backed by The Warehouse Group. With over 600 merchants representing 3,000+ brands and 3m+ SKUs, we aim to become one of the biggest marketplaces in New Zealand. This amazing once-in-a-lifetime opportunity exists to help bring this goal to life. 

At TheMarket, we are passionate about the brands and merchants that we work with, selecting authentic alignments to tell great stories via our various marketing channels. Whether it’s search, display, affiliates, retargeting or social; targeting awareness, consideration or purchase intents; on mobile, app, desktop or tablet – we strive to create always on-brand and engaging marketing communications for all our personas. 

Learn more about TheMarket from its CEO, Justus Wilde in the following .

About the Role:

You will be responsible for the onboarding and integration of merchants onto TheMarket platform. You will work with a high-performance and fast paced team to ensure every signed merchant is setup to guarantee their success and best customer experience on TheMarket. You will support Merchants who have issues with their integration. You will not only deeply care for what and why you deliver, but also take intense pride on how; with a keen willingness to share and mentor other members of your team.

About You:

  • 2+ years commercial experience with software integration projects
  • 2+ years experience in customer services or similar customer facing role
  • Experience in e-commerce and/or retail an advantage
  • Excellent communication skills
  • Understanding of project management and process development
  • Ability to work in a high pressure environment
  • Strong Microsoft Office Suite skills
  • High aptitude and a willingness to learn