Visitor Monitoring Surveyor, (Temporary), (5), Planning and Support Unit, Biodiversity Group

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    4 months ago
  • Category:
    Govt Jobs
  • Job Type:
  • Category: Ranger
  • Location: Christchurch
  • Date Advertised: 30-OCT-19
  • Job Reference: DOC/500/6107C
  • Job Title: Visitor Monitoring Surveyor, (Temporary), (5), Planning and Support Unit, Biodiversity Group
  • Business Unit:
  • Division:
  • Summary:

DOC’s visitor monitoring  and evaluation work involves gathering a wide range of quantitative and qualitative data on visitors to public conservation land, including visitor demographics, psychographics and socio-graphics – everything needed to build rich customer profiles that can inform the design, delivery, improvement, maintenance and sustainability of DOC’s visitor experience opportunities.


The role

As a Visitor Monitoring Surveyor, your role will be to administer survey instruments at several locations to collect these data. You will work closely with the Technical Advisor, Monitoring to ensure this work is delivered according to the project plan, prescribed monitoring methods and data management protocols.

Typically, this will entail intercepting visitors upon completion of their walk at a DOC-administered site and inviting them to complete a short questionnaire about their visit. While the questionnaire is designed to enable self-completion by all visitors with basic English-language skills, you will help respondents as required. You may administer different survey instruments or conduct qualitative observations, depending on the site.

You will be based in a campervan for the 14-week period (December 1st until February 29th), which will be both your accommodation and transportation while undertaking this work. You will be required to return to each site more than once over the surveying period in a predefined, logical sequence. You will also be responsible for the proper storage and management of survey data.

Surveyors will be required to monitor sites in either the North or South Island.


A bit about you

Ideally, you will have:

  • An understanding of, and enthusiasm for, New Zealand’s tourism sector, particularly nature-based tourism.
  • Excellent spoken English skills; additional spoken languages would be useful.
  • Excellent interpersonal and communication skills, i.e. confidence to engage and work with external stakeholder groups; ability to represent the Department in the field with a high degree of professionalism; confidence to recruit visitors to undertake surveys.
  • Experience with social research; administering and delivering social surveys, both on-line and face-to-face, and the maturity to undertake semi-structured interviews.
  • Moderate/high level of physical fitness; experience and confidence in outdoor settings, with sound tramping/’bushcraft’ skills; ability to identify natural hazards; willingness to work in the field alone, and in all weather.


Eligibility to work in New Zealand is mandatory, including a valid work visa covering the whole period of employment if applying internationally.

A full New Zealand driver’s licence is required for this role.

Please apply online via the DOC Careers Centre.  Applications must include a cover letter, CV and evidence of the required capabilities as per the role description. 

For any queries, please contact Jessica Hughes Hutton,, or telephone (027) 211 1281. 

Applications close at 5pm on Wednesday, 6 November 2019.

DOC is committed to a diverse workforce that represents the communities we serve, and to creating an inclusive workplace culture.