About usSometimes we feel the need to pinch ourselves. Because that’s us, out there. On the Gulf. And getting paid for it. Fullers360 was born of a love for the Hauraki Gulf in 1981. And 35 years downwind, our network unifies the entire Gulf. Through a reliable network and the passion of 350 crew and staff, Fullers360 ferries nearly 6 million people every year, getting commuters to work and visitors to play. We’re in an exciting phase of growing our tourism market, restless to elevate the experience we deliver to every single one of our customers.Our PurposeUnifying the Hauraki Gulf by bringing together friends and whanau, supporting communities and businesses, opening up treasured destinations and sharing our local taonga.About the roleDo you take everything in your stride and with a smile on your face? Are you confident commanding a crowd? Able to negotiate and persuade others with ease?You’ll be confident and outgoing, with a loud personality and not afraid of commanding a crowd.This is not your average summer job, and you won’t be stuck in an office! Instead you’ll be on the wharf in the heart of the action validating tickets, completing biosecurity checks and directing & assisting customers with whatever their needs are, ensuring they are in the right place and boarding the correct service. You’ll also be keeping them updated when services reach capacity and advising of the next service time, along with any other general enquires.We are currently looking for an energetic team player to join our team on a fixed term part time basis – from October until approx March 2021This is a role full of customer interaction where you will be responsible for providing information and general assistance to our customers.What we are looking for:You will need to be a people person with great customer service and excellent communication skills as you will be assisting customers to face to face and helping them plan their experience with us.Someone who is outgoing, reliable and has a positive attitude!Excellent communication skills.Previous experience in customer service desired, but not essentialAbility to build and sustain relationships with our customers.Promotes a positive team atmosphere.You must live on Waiheke IslandOur Company ValuesWelcoming – There’s nothing we love more than being able to call the Hauraki Gulf home. But sharing it with others comes pretty close.Restless – We’re hungry for innovation and excellence and always on the look-out for The Better Way.Safe & Shipshape – Our operations run like clockwork, so we can look after those on board.Straight up – We say what we mean, and we do what we say.Owning it – We’re an efficient team and rely on each other. And people rely on us for a seamless experience. Let’s not let them down.Benefits:Fullers offer many benefits including:Discounted gym membership;Discounted healthcare;Leisure travelHours:As Fullers operates 7 days a week, this position is on a roster basis and will include weekend shifts and public holidays.Due to the nature of shift work involved, applicants are required to have a full driver’s licence and their own transport.Candidates must have the legal right to work in New Zealand.Please note: Any information you provide will be used to evaluate your suitability to this position. We will hold onto your details for any future opportunities unless asked otherwise.