Work Services Manager – East Coast

  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    4 months ago
  • Category:
    Govt Jobs
  • Job Type: Ongoing – Full Time
  • Category:
  • Location: Gisborne
  • Date Advertised: 15-OCT-19
  • Job Reference: NZ/1427264
  • Job Title: Work Services Manager – East Coast
  • Business Unit:
  • Division:
  • Summary:

Work Services Manager – East Coast Region


Permanent, Full Time


Position is based in Gisborne or Napier (with travel throughout the region)


The Ministry of Social Development is committed to achieve better outcomes for all New Zealanders.  To do this, we have three key shifts that underpin everything we do:


  • Mana Manaaki: A positive experience every time
  • Kotahitanga: Partnering for greater impact
  • Kia Takatu Tatou: Supporting long term social and economic development.


Our focus is supporting clients into sustained employment opportunities.


We are looking for an innovative and inspirational people leader to enable our regional work services team to foster employment opportunities for our clients.  The work services team is comprised of work brokers and employment coordinators who work with employers to grow and develop job opportunities for our clients in the local labour market.  You will be a proven change leader (at a strategic and operational level) as you will be responsible for leading the successful implementation of Regional and National initiatives. 


As a sales and marketing team, the work services team take a sales pipeline approach to identify suitable employers that can supply employment opportunities to meet the demand of our clients.  The team will also work in partnership with frontline case managers to ensure the journey to sustained work opportunities for clients is successful.


Your responsibilities will include:

  • Stakeholder Relationship Management across the East Coast region
  • Creation, implementation and monitoring of national and regional approaches to employment outcomes
  • Leadership of regional work focussed performance expectations
  • Leadership of a high performing team
  • Able to role-model a whānau-centred (client-centred)way of working


To be successful you need: 

  • An ability to create a compelling vision that motivates the team to achieve
  • An awareness of inequalities and how to focus organisational energy to improve equality for Māori
  • Innovation, with the ability to strategically position the team to maximise results
  • Excellent communication and interpersonal skills
  • Strong organisational and planning skills
  • Flexible, pragmatic and able to work in a fast-paced environment
  • Proven relationship management skills


Remuneration for this role is from $85,749 to $128,623 (mid-point $107,186).  Application along this salary scale is dependent on relevant work experience and evidenced skills.

How to Apply


Internal MSD Employees – please apply through your myHR portal at work.  This will ensure that your myHR employee profile is visible as internal candidate.


All external applicants – please apply through the apply button and upload your CV and cover letter to our applicant tracking system.  Please note all applications must be made online.


All applicants please apply with your CV and Cover Letter outlining your relevant skills and experience.  In your Cover Letter please ensure you address the Key Accountabilities/Success Factors in the position description and Key Attributes noted in the advertisement.


For any questions please contact Polly Heke at

Applications close: Tuesday, 29 October 2019

Position Description


Please note: If you are successful in this role, your title will be Service Centre Manager.