Service Manager


  • Company:
    Govt NZ Jobs
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    4 days ago
  • Category:
    Govt Jobs

  • Job Type:
  • Category: Management
  • Location: Auckland Region
  • Date Advertised: 17-JAN-19
  • Job Reference: MOJ/1374558
  • Job Title: Service Manager
  • Business Unit:
  • Division:
  • Summary:

Service Manager – Manukau District Court

  • Previous experience in managing and developing the capability of staff through coaching
  • You will be an energetic, enthusiastic, people leader
  • Your experience will reflect working in a dynamic environment

We are offering an opportunity for an experienced leader to lead a team of frontline Courts and Tribunals employees. The Service Manager reports to the Manager Justice Services and works collaboratively with the team to deliver people-centred services to provide access to justice for all. To be successful in this role you will be an energetic, enthusiastic, people leader with demonstrated skill managing diverse teams. You will need to build and maintain effective and robust relationships with external and internal stakeholders and you will be expert at driving a high performance culture where standardisation, consistency and accountability are underpinned by the values of respect, integrity, service and excellence.

Your experience will reflect working in a dynamic environment and being agile in response to changing priorities and needs.

To be successful in this role, you will need the following skills, knowledge and experience: 

  • Operational management experience, or experience at a middle management level in positions of responsibility, ideally in a Court or Tribunal environment
  • Previous experience in managing and developing the capability of staff through coaching
  • Proven experience of collaborating and working effectively with others to get results
  • Proven leadership skills to motivate and lead staff to achieve targets and understand their contribution to the bigger picture
  • Good track record in supporting and implementing changes to business and work processes
  • Able to work in a fast paced environment with multiple stakeholders
  • Resilience and confidence leading in a very public facing role

If this sounds like you then you will be joining our team at a challenging and genuinely exciting time.  We would offer the successful person the opportunity to make a difference, the chance to be part of a vibrant and dynamic team, learn new and interesting things, and gain experience in a wide range of areas.

The successful applicants will be able to demonstrate the agility necessary to effectively lead teams working in any one of the Auckland Metro District Courts or Tribunals. This role is currently in the Family and Civil Court jurisdiction at Manukau.