10132 – SR. SOFTWARE ENGINEER (SALESFORCE)

 

PURPOSE

HAEA Consumer Affairs section is currently transitioning and supporting Salesforce Cloud Applications and need a strong Tech Lead to manage operations support, projects on Salesforce platform and also to act as a BA/TA for IBM BOT Salesforce team.  This new role would also extend his/her lead role in forthcoming HQ's DCXT project to replace current Siebel platform with that of Salesforce cloud. 

This role is responsible for leading small & medium projects, client-facing IT support, maintenance, and daily operational activities of the Salesforce platform applications. This individual will have specific responsibilities to lead & support the analysis, design, development, testing, and operations of the Salesforce systems, as well as support the administration of the established issue and incident management program.  Also, this lead role should assess operational and system requirements, ensure...