Job Summary

As an Operational Support Grade, you will look after the day‑to‑day running of a busy prison, working in a close‑knit team to carry out a range of support services – everything from patrol and gate duties, to managing deliveries, supervising visitors, and monitoring phone calls and CCTV. You will work shifts and nights to keep things running.

Key Responsibilities

• Gate/portal duties: ensure the secure entry and exit of staff, visitors, vehicles; carry out searches of staff, prisoners, visitors, contractors and vehicles; issue and collect staff keys/radios
• Control room: operate the establishment radio system and monitor CCTV ensuring all suspicious activities are reported
• Visits: book visits; identify and process visitors on their arrival, escort them if required
• Censors/correspondence: monitor/log mail and report any illicit or contraband items, maintaining the preservation of evidence
• Night duti...