2nd 3rd Line Software Support
2nd 3rd Line Software Support
Job Type: Permanent
Location: Leicester
Post Code: LE7 1HR
Salary: £35,000 to £38,000
Start Date: ASAP
Established technology company providing software and hardware to specific business sectors is currently looking for an experienced 2nd 3rd Line Software Support Officer to join their UK HQ in Leicester.
You role will be to;
* Provide third line technical response support to UK & Europe and rest of the world
* Provide highly responsive second-line technical support to the Customer Service Desk, field engineers and designated key client service engineers.
* Develop and maintain all technical support documentation
* Provide networking and software set up support to field engineers
* Attend site to provide technical assistance when r...