The incumbent is responsible for recruiting, training and monitoring clients on the policies and procedures of the Microfinance Programme.

Key Performance Areas

• Mobilisation of clients
• Loan Application
• Facilitation
• Administration
• Stakeholder Management and Communication

Key Performance Indicators (KPIs)

• Mobilisation of clients:
  • Client’s recruitment and training
• Loan Application:
  • Draw up loan quotations, ensure that all FICA documents and loan approval/disapproval process is adhered to
• Facilitation:
  • Facilitate the identification and nomination of the Centre Chief, Assistant Centre Chief, Group Chairperson and a Secretary and train them on how to conduct a productive centre meeting
  • Ensure that both employees and staff adhere to the WDB Trust Microfinance Centre procedures. Conduct loan utilisation ch...