A global leader in customer experience management seeks a Communications Coach to empower customer support agents in Manila. The role involves coaching agents to provide a '5-star experience' and managing interactions in a peer-to-peer car-sharing marketplace. The ideal candidate will have a Bachelor's degree in Communications or Linguistics, at least 2 years of experience in a BPO, and C2-level English proficiency. The company emphasizes empathy and professionalism, ensuring a friendly tone in all communications.
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