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🥝 Access Staff Development, Training, and Quality Manager

Albany Medical Center | Albany, United States | Posted June 17, 2026

Job Description

Department/Unit:
AMHS - Rev Cycle Development Training and Quality


Work Shift:
Day (United States of America)


Salary Range:
$94,957.00 - $147,183.00


The Manager of Staff Development, Training and Quality for Access Services is responsible for the development and oversight of the Academy onboarding program for all HB, PB, SBO, Payment Posting teams across the 4 campus AMHS system. Program development of a creative, multi-dimensional training curriculum for the adult learner ensuring competency is fairly assessed. Training of new system updates and enhancements as well as oversight of the department policy and procedure manual. Works closely with the Hospital and Practice Access Leadership Team to ensure the training program is designed to support changing operations for system alignment. Data quality monitoring review, remediation. Ability to lead and develop Training Coordinators in their classroom instruction and content creation.<...

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