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🥝 Account Director
Accurate Background | Brighton and Hove, United Kingdom | Posted June 17, 2026
Job Description
Responsibilities
Conduct regular performance reviews and maintain effective communication with clients, ensuring their needs are met and issues are resolved promptly.Act as the senior client contact, building strong relationships and fostering collaboration between client stakeholders and internal teams.Gather client feedback to measure satisfaction, identify opportunities for account growth, and deliver updates on performance and industry trends during client meetings.Deliver transparent and up-to-date reporting on account performance, risks, opportunities, and strategic initiatives, whilst ensuring all contractual and client reporting requirements are met.Monitor and analyse key metrics such as volume and revenue trends, collaborating with clients for forecasting and maintaining accurate records in CRM systems and internal trackers.Oversee workflow, resources, and financials to enhance efficiency, drive improvement...