The Account Manager, Commercial Insurance plays a pivotal role in delivering exceptional service to Navacord’s commercial clients. This role is responsible for managing day-to-day client needs, ensuring policy accuracy, and supporting the Risk Advisor in maintaining and growing client relationships. The Account Manager is a key contributor to client retention and satisfaction, leveraging strong communication, technical knowledge, and organizational skills to deliver timely and accurate insurance solutions.

This is a hybrid role with the flexibility to work in-office or in-branch based on the needs of the role and/or as required by management.

Responsibilities

Client Support & Internal Communication

• Assist with day-to-day client service needs, including policy changes, endorsements, certificates, and inquiries.
• Respond to client emails and calls promptly and professionally.
• Maintain strong, supportive relationships with client...