Responsibilities

• Serve as the primary point of contact for assigned clients.
• Develop and maintain strong, long-term customer relationships.
• Understand client needs and provide tailored solutions.
• Work with internal teams (sales, marketing, product, and support) to deliver customer expectations.
• Identify opportunities for upselling or cross-selling products and services.
• Handle client inquiries, complaints, and requests efficiently.
• Monitor account performance and provide reports to management.
• Negotiate contracts and agreements to

Qualifications

• Bachelor’s degree in Business, Marketing, Communications, or a related field.
• Previous experience in account management, sales, or customer service (typically 2-5 years).
• Experience in the industry related to the company’s products/services is a plus.