Responsibilities

• Client Relationship Management
• • Establish relationships with clients’ Information Technology (IT) and business unit executives, acting as a trusted advisor to understand their issues, needs, and requirements.
• • Manage client satisfaction regarding IT service delivery, ensuring profit objectives are met.

2. Sales and Business Development

• • Lead business development initiatives to identify and secure new customers through proactive strategies.
• • Manage account portfolios, tracking and reporting on metrics, growth opportunities, and potential risks.
• • Drive maintenance sales opportunities, including post-warranty services.
• • Achieve sales targets and maintain strong customer relationships.
• • Engage with principals, partners, and suppliers in sales activities related to IT services.

3. Collaboration and Team Coordination: ...