Position: Account Manager

Location: Onsite Dubai UAE

Employment type: Full-time

• Serve as the main point of contact for assigned clients.
• Build and maintain long-term client relationships to ensure satisfaction and retention.
• Support onboarding processes and guide clients through integrations launches or implementations.
• Collaborate with internal teams to deliver timely solutions that address client needs.
• Share and communicate relevant updates offers or promotions with clients.
• Identify opportunities to expand client engagement through upselling or cross-selling.
• Provide regular performance updates reports and insights to clients and management.
• Stay informed about industry trends and market developments to advise clients proactively.
• Address and resolve client issues promptly to maintain high service standards.
• Represent the com...