You will play a critical supporting role in ensuring our clients receive consistent, high-quality engagement while helping the team drive retention, expansion, and client success outcomes.

• Support the sales team in managing a portfolio of strategic client accounts

• Assist with account planning, including research, stakeholder mapping, and opportunity tracking

• Help coordinate client meetings, prepare materials, and follow up on actions

• Maintain accurate CRM hygiene (pipeline updates, client notes, activity tracking)

• Analyse client usage, engagement trends, and identify po...