The role of Account Manager – SME is an exciting new role as a part of an expanding team in the Account Management team. You will be responsible for the in-life management and retention of our fastest growing areas in the business.

This role is office based in Crewe, and you’ll be a part of a vibrant office environment. The key to success in this role is to have a strong will to be customer-focused with an appetite for customer retention and upsell. You will report into our Retentions Manager.

Your key responsibilities day to day will be…

• Making daily calls to aligned customers
• Retain and renew customer contracts
• Upselling into customer accounts
• Driving cross-company referrals
• Developing learning of Radius’ product portfolio with the ability to fully explain features and benefits of our products.
• Working closely with key partners across the major networks.

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