About the Company
A leading international financial institution providing comprehensive banking solutions. About the Job
Customer Experience:
Act as a primary liaison to deliver seamless, end-to-end service and resolve client inquiries or disputes.
Operational Support:
Partner with Relationship Managers and Operations teams to facilitate account openings and prepare necessary business documentation.
Account Management:
Manage the full lifecycle of client accounts, including signature verification, fund remittances, and account closures.
Transaction Processing:
Monitor and execute various banking activities such as term deposit rate fixing, transaction tracking, and handling exceptions.
Administrative Coordination:
Oversee the distribution of monthly statements, transaction advices, and physical mail correspondence.
Credit & Lending Services:
Verify credit limit availability and prepare instructions for loan drawdowns, rollovers, and repayments.