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🥝 Account Specialist - ePayment

TDCX PH Inc | kuala lumpur, Malaysia | Posted June 17, 2026

Job Description

Description We are seeking an experienced Account Specialist - ePayment to join our team in Southeast Asia. In this role, you will be responsible for managing client accounts, providing support for ePayment solutions, and ensuring client satisfaction through effective communication and problem-solving. Responsibilities Manage and maintain client accounts related to ePayment solutions. Assist clients with onboarding processes and provide ongoing support. Analyze transaction data to identify trends and opportunities for improvement. Collaborate with cross-functional teams to enhance service delivery and address client needs. Prepare reports and presentations for client meetings and internal reviews. Stay updated on ePayment industry trends and regulations to advise clients accordingly. Skills and Qualifications 2-3 years of experience in account management, customer support, or related fields. Strong understanding of ePayment systems and digital payment solutions. Proficient in data anal...

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