Account Support Executive

Location: Birmingham, B25 8HE

Salary: Competitive

Benefits: Free Onsite parking, 25 days holiday

Our client is seeking an Account Support Executive to be based on site in Birmingham. The role will provide excellent customer service and account support across two of their fast-growing sales divisions. You will help to develop, grow and support some of their biggest customers!

Key Responsibilities – Account Support Executive

• To accurately process all sales orders in line with stated time limits
• To contact all customers by telephone as directed and within the stated time limits, ensuring customers have no cause for complaint or conflict.
• To respond to all inbound calls & inbound emails in accordance with company policy.
• To respond to customers in a prompt and courteous manner on all customer enquiries within the given time limits.
• Managing and concluding custom...