People Management

• Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.  
• Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.
• Ensure that all personnel are kept well informed of department’s objectives and policies.

Financial Management

• Assist in the determination of fiscal requirements and the compilation of budgetary recommendations.
• Identify optimal, cost effective use of the resources and educate the team on the same.

Operational Management

• Supervise and coordinate activities of the Accounts Receivable section of Novotel Chennai Sipcot.
• Ensure to process the third party claims and the maintenance, review, updating and collect...