Elevate client engagement as a Customer Success Manager at Adelaide, focused on digital media success. This fully remote opportunity lets you make an impact from anywhere.
Adelaide seeks an experienced Customer Success Manager with a minimum of 5 years in digital media or advertising. You will be responsible for driving campaign effectiveness and ensuring a seamless client experience. Engage with various teams to provide insights and optimize campaign execution, expanding Adelaide’s influence in the media landscape.
Key Responsibilities:
• Oversee relationships with key clients for campaign support
• Guide clients using Adelaide's measurement data effectively
• Encourage adoption of AU metrics among agencies
• Collaborate with Sales to enhance client strategies
• Coordinate with Analytics for impactful reporting
Requirements:
• 5+ years of relevant industry experience
• Excellent written and verbal communication skills
• Familiarity with ad-serving plat...