About the Role

This is a front-facing, service-driven position combining administration, coordination, and family care. You'll be part of a small team where everyone contributes and supports one another.
Key responsibilities include: Supporting families with funeral arrangements in a calm, respectful manner Managing administrative tasks, documentation, and system entry Reading and interpreting Mandarin/Cantonese notes and arrangements Coordinating schedules and service logistics for the team Providing reception coverage when the team is attending services Engaging with cultural and religious practices (training provided) You will bring: Fluent Mandarin and Cantonese - spoken and written (essential) Strong empathy, professionalism, and emotional maturity High attention to detail and time management skills Confidence working in a structured, fast-paced environment Openness to working around deceased persons and cultural services A team-first mindset with a willingn...