MAIN DUTIES & RESPONSIBILITIES:
• Communicating with clients telephonically and electronically
• Compliance - FICA, FAIS & Due Diligence (data gathering and Beeswax)
• Data Capture on CRM system (Elite Wealth) – updating existing and new client info & record keeping (workflows/tasks)
• Forms administration (Prepopulating apps, sending to clients, managing the return and capturing of the forms/submitting to the Financial Institute) - for investments, risk, medical aid and Employee Benefits
• Processing instructions - redemptions, Section 14, 37 & 42 Transfers, adhocs and switches for local and offshore investments for clients.
• Preparing client quotes and comparisons with the various Financial Service Providers
• Working with the paraplanner to prepare client proposals
• Preparation of reports, agendas, presentations and spreadsheets for internal meetings and...