We are looking for a hands-on Admin & Customer Support Executive to manage frontline customer interactions and service operations .

This role requires someone who is highly responsive, organized, and customer-focused , able to handle walk-in customers, service coordination, and admin tasks with strong execution.

1. Frontline Customer Support (Walk-in, Calls, Email)

• Handle walk-in customers in a professional and friendly manner
• Answer incoming phone calls and respond to email enquiries promptly
• Provide clear, accurate solutions and ensure customer satisfaction
• Manage customer expectations and maintain a positive experience

2. Service & Repair Coordination (RMA)

• Coordinate and process RMA (Return Merchandise Authorization) cases
• Manage servi...