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🥝 Administrative Coordinator

LanceSoft Inc | Boston, Massachusetts, United States | Posted May 16, 2026

Job Description

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  • Serve as the primary point of contact between MBTA and the DPU regarding scheduling OTIP observations.

  • Receive communications from the DPU both daily and weekly to schedule OTIP observations throughout the transit rail system.

  • Receive communications from and schedule FTA observations of OTIP surveys.

  • Communicate requested observations with appropriate MBTA departments both internal and external to Safety.

  • Maintain an electronic log of OTIP observations.

  • Routinely coordinate communications between all parties involved in the OTIP observation process.

  • Answer questions and attempt to trouble shoot any OTIP observation concerns identified.

  • Escalate concerns related to OTIP observations from Safet.

  • Prepare reports as requested related OTIP observations.

  • Maintain all MBTA Safety Documentation files related to OTIP obser...

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