Summary This position is located at the Armed Forces Retirement Home-Gulfport (AFRH-G). The primary purpose of the position is to assist the Chief, Resident Services and to provide analytical and administrative support for various RS programs. Responsibilities As an Administrative Specialist, you will: Perform quality assurance and customer satisfaction surveys related to Resident Sponsor performance, room readiness/assignments, Admissions Office staff performance, telephone communications, and timeliness of campus information disbursement to the applicants. Support the Chief, Resident Services in ensuring compliance with Joint Commission and Commission on Accreditation of Rehabilitation Facilities (CARF) accreditation and standards and responding to Department of Defense Inspector General evaluations. Be responsible for maintaining, updating and verifying all Resident records to include active, discharges and deceased Residents' records. Manage the day-to-day operation of the Resident...