Customer Service & Administration Assistant

Location: Coleshill

Hours: 9-5 

Salary: £12.71 (depending on experience)

 

About the Role

We are seeking a professional, organised, and friendly Customer Service & Administration Assistant to join our team. This role combines customer service and administrative responsibilities and is ideal for someone who enjoys interacting with people while ensuring office processes run smoothly.

As the first point of contact for customers and clients, you will be responsible for answering incoming calls, directing enquiries to the appropriate team members, processing orders, maintaining records, and providing general administrative support.

 

Key Responsibilities

• Answer incoming telephone calls in a professional and courteous manner.
  
  
• Act as the first point of cont...