Position Overview

North & West Gloucestershire Citizens Advice is looking for an enthusiastic administrator to join our Admin team and make a real difference to their community. This is an opportunity to join an established charity with an excellent reputation for the provision of high-quality advice and a great place to work.

Key Responsibilities

• Initially focus on managing the grants process, overseeing all stages from application and assessment to disbursement of funds provided by external funders.
• Support the development and implementation of new ways of delivering grant support, projects and related administrative functions as funding programmes evolve.
• Assist staff and volunteers in both office and remote settings, and provide support to clients seeking advice through face‑to‑face meetings, email, and telephone.
• Work collaboratively with partner agencies to achieve the best outcomes for clients.