The role of a Administrator (MSK) will be to help and support with the referrals, booking and post clinic administration for patients in the MSK service of Leylands Medical Centre.

The role holder will also be expected to support the Leylands Reception team from time to time.

Main duties of the job

To deal with all telephone queries from patients, GP surgeries and hospitals

To deal with all incoming emails on NHS Net mail

To action unassigned tasks and tasks from outside on Systm1

To activate and process all incoming referrals via ERS System

To register all patients on Systm1 MSK Module and add to Awaiting Triage Workflow

To log and action triage outcomes

To directly book into secondary care clinics via Electronic Referral System

To book patients into MSK Clinics on Systm1

To send out appointment letters via Docmail

To book Interpreters via Enable2 if required

To prepare and tidy Consulting ...