Job Title: Admission Counselor / Senior Admission Counselor

(Telecounseling)

Organization: Chandigarh University

Location: Gharuan, Mohali, Punjab

Contact Details

Email:

Phone:

Key Responsibilities

1. Telecalling & Lead Management

 Make 100+ outbound calls daily to prospective students and parents from assigned databases

 Handle inbound inquiries via phone, WhatsApp, and email professionally

 Conduct cold calling and ensure consistent follow-ups on leads

 Maintain accurate records of interactions, follow-ups, and lead status in CRM systems

 Track daily, weekly, and monthly performance metrics (calls, conversions, enrollments)

 Achieve assigned admission and enrollment targets

2. Admission Counseling