Deliver remote clinical assessments via telephone and digital platforms for patients with urgent and unscheduled care needs. Make safe, evidence-based decisions to direct patients to appropriate services, including self-care, primary care, urgent treatment centres, or emergency services. Apply advanced clinical knowledge to assess undifferentiated presentations and manage risk effectively. Support clinical governance, contribute to service development, and mentor colleagues. Collaborate with GPs, paramedics, mental health professionals, and other clinicians to ensure integrated care across the region.