Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.
David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy that is seeking to onboard Russian-speaking Advertisers Support for their Lisbon office.
Position: Advertisers Support
Location: Lisbon, Portugal
Employment type: Full-time
DUTIES AND RESPONSIBILITIES:
Provide support to small and medium sized businesses using various channels (chat, email and telephone)
Provide pre and post-sales support for all self-service products
Improve the advertising experience and satisfaction by resolving technical issues, reporting bugs, guiding the users on the platform, and helping them to use its tools and features
Identify trends and solve problems facing multiple SMB clients