Overview

This role supports our Aerospace Insurance Division. The Account Representative assists Account Managers, Account Executives, Producers, Brokers in servicing designated group of clients or book of business as it relates to marketing, claims, administration, and sales. How you'll make an impact Under direction of more senior staff, provides administrative support to an assigned group of clients. Resolves customer service inquiries that require research and interactions with carriers or agents. Generally requires assistance when resolving more sophisticated problems. Day-to-day client contacts are generally mid- or lower-level client staff and contact with clients. Responds to client questions and maintains a log of conversations. Markets new and renewal accounts according to company procedures. Evaluates all proposals to include in spreadsheets. Prepares renewals and client information presentations and assists in preparing RFP responses. May provide guidan...