DUR - Affinity Claims Administrator – Kloof, Kzn

Purpose of the job:
To play a crucial role in receiving and processing technology-based claims from inception to repair or payout status. Your responsibilities will include engaging with external customers to track and process insurance claims and related administration, ensuring adherence to policy wording rules and compliance modelling.

Required Qualifications

• Matric
• Certificate in Short-Term Insurance – NQF 4 with 150 credits/ NQF 5 with 24 credits.

Duties & Responsibilities

Technical Competencies and responsibilities:

• Experience working in an inbound Call Centre environment.
• Insurance Claims experience.
• Proficient in telephone etiquette.
• High computer literacy in MS Word and Excel.
• Investigate claims by contacting relevant clients to obtain outstanding information and/or documentation.
• Receive...