**Job Description**:
- Subject matter authority for Global Warranty Management (GWM), Service Policies and procedures and Warranty administration.
- Supports integration of Warranty administration functions.
- Provides Warranty support for all of the zone team members.
- Develops and implements necessary dealer training.
- Coaches dealers, Managers of Aftersales and District Managers of Aftersales in the area of Warranty administration.
- Holds themselves and others accountable for demonstrating GMs values and cultural behaviors.
- Performs other related duties as assigned.
**Additional Job Description**:
1. Sales targets and market share
1.1. Assisting the dealer in implementing initiatives to increase customer pay business
1.2. Focus on processes and performance at Service lane
1.3. Search for promotions and market opportunities to bring customers to service lane
1.4. Incorporate aftermarket initiatives within the overall business plan distribut...