Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets, making the candidate’s recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries!

We are offering a great work experience, onsite, in Lisbon, for a role as a Spanish Speaking Customer Support Agent for a Airline Company.

Key Responsibilities

• Deliver customer support via calls, emails, and chat

• Handle information and sales inquiries, as well as complaints

• Manage sensitive customer cases, including those escalated by regulatory bodies

• Oversee booking management: creating, modifying, or cancelling reservations

• Support back-office operations: ticket issuance, modifications, and cancellations

• Provide real-time, accurate information to help customers make informed decisions

• Excee...