Key Responsibilities

• Serve in different capacities including Business Process Analyst, RPA developer, Agentic AI developer, Support Engineer across multiple and concurrent assignments.
• Collaborate with customers to identify, assess and define agentic automation use cases within existing IT and business operations, including process optimization, redesign and reengineering.
• Analyze business processes and design goal-driven agentic workflows, incorporating AI agents, RPA bots, and system integrations.
• Gather business requirements and translate them into automation workflows, agent instructions, context design, and orchestration logic.
• Design, develop, test, deploy and document RPA solutions and agentic AI workflows.
• Create, develop and/or review key documentation including BRD, PDD, SDD, and agent design artefacts (e.g., agent goals, context, tools, human-in-the-loop interactions).
• Deliver automation and Ag...