AI Ops Senior Technical Architect

Location: Richardson, TX – Onsite – Candidate should go to the office 3 days a Week

Full-time / Contract

Role Summary

Lead the architecture, design, and delivery of the AIOps platform across observability, automation, self ‘healing, event intelligence, and AI driven operations. Guide engineering teams, drive reliability and SLO strategies, and architect scalable Multi cloud AIOps solutions for enterprise systems.

Key Responsibilities

Define AIOps architecture

roadmap covering telemetry, analytics, automation, and AI/ML adoption.

Architect scalable observability platforms (Open Telemetry, Prometheus/Grafana, ELK/Loki, Jaeger/Tempo).

Lead design and implementation of event correlation, anomaly detection, RCA accelerators, and noise reduction.

Architect auto remediation workflows, Cha tops automations, and integration with ITSM (ServiceNow/JSM).

Integrate with APM tool...