#Basic Salary: Up to S$7,000 (commensurate with experience)

#Working Hours: Mon-Fri 9:00am-5:30pm, Alt Sat 9:00am-1:00pm

#Location: Changi

An established logistics organization with a strong global presence is seeking a capable Airfreight Forwarding Manager (Import Customer Service) to lead and drive performance within the import customer service operations.

Job Responsibilities:

• Lead and manage a team of customerservice staff handling airfreight import operations
• Drive team performance to meet KPIs, SLAs and service standards, including monitoring productivity and service quality
• Oversee end-to-end air import processes in Singapore, including shipment documentation, coordination with carriers, customs compliance, billing and job closure
• Act as the key escalation point for complex customer service and operational issues
• Work closely with internal depa...