Key Accountabilities

Freight Process Management:

• Oversee customer service, documentation, operational processes, execution, procurement, and transportation arrangements.
• Monitor and manage warehouse receiving activities and inventory levels.

Communication:

• Coordinate with customers, co-loaders, overseas offices, agents, transport providers, and vendors.
• Issue pre-alerts and manage shipment pickups, deliveries, and status updates.

Shipment Registration and Documentation:

• Ensure accurate and timely entry and updates of shipment details in the CargoWise system.

Payment and Invoicing:

• Process billing in CargoWise, ensuring invoices are prepared accurately and issued promptly to payors.
• Review and validate vendor invoices and follow up on any discrepancies.

Sales Support and Reporting:

• Assist the sales team by sup...