Objective:
Serves as the first point of contact for clients and guests, creating a welcoming, polished and memorable experience while setting the tone for exceptional customer service, while also being an on-site contact, will call specialist, and carry on office administrative duties.
Essential Duties and Responsibilities
• Manage the Reception Desk, Monday-Friday 9am to 5pm
• Answer and direct incoming sales calls, insuring inquiries and calls are funneled to the appropriate team member.
• Maintain the overall appearance and ambiance of the showroom and follow the established showroom guidelines to ensure consistency and attention to detail.
• Monitor incoming emails or inquiries as needed and assist with basic client questions or appointment scheduling when applicable.
• Oversee showroom supply inventory, including restocking toiletries, maintaining the coffee bar, and monitoring general supply levels to ensure the space is always client-ready.
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